99rp Privacy Policy

This page describes what we collect when you use 99rp and how we keep that data protected. We at 99rp take your privacy seriously. When you register an account, make a deposit via DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, or bank transfer (mobile banking, local payment, online payment, e-wallet), or request a withdrawal, we collect personal information necessary to provide our service and comply with local regulations.

Our privacy practices are designed to be transparent. We do not sell your data to third parties for marketing. We do not use your information beyond what is needed for account management, payment processing, and regulatory compliance. This policy explains what we collect, how we use it, who we share it with, and what rights you have.

Our services are available only where local law permits. Users are responsible for verifying that access and use comply with their own jurisdiction's law.

Data we collect on 99rp

We at 99rp collect the following information when you create an account and use our platform:

• Account information: email address, username, password (encrypted), and language preference
• Identity documents: government ID, proof of address, and other verification materials required by local regulations
• Payment data: banking details, e-wallet identifiers, transaction history, and deposit/withdrawal records
• Device and usage data: IP address, browser type, device type, and pages you visit on 99rp
• Optional information: phone number (if you provide it for support purposes)

We collect this data only because we need it. Account information is required to let you log in and use our platform. Identity documents are required by law in most jurisdictions. Payment data is necessary to process deposits and withdrawals through DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, and e-wallet. Device and usage data helps us improve 99rp's performance and detect fraud.

We do not collect data you do not provide. We do not track you across other websites. We do not build detailed behavioral profiles for sale or targeting. Our collection practices remain limited to what operates our platform and meets regulatory requirements.

How we use your data

We at 99rp use the information we collect for the following purposes:

• Account administration: creating and managing your account, processing logins, and resetting passwords
• Payment processing: executing deposits and withdrawals through verified payment partners
• Regulatory compliance: verifying your identity, detecting money laundering, and meeting local gaming regulations
• Platform improvement: analyzing aggregate usage data to improve performance, fix bugs, and add features
• Fraud prevention: monitoring suspicious activity, flagging unusual transactions, and protecting account security
• Customer support: responding to your inquiries and resolving account or payment issues

We do not use your data for marketing emails unless you explicitly opt in. We do not sell your information to advertisers or data brokers. We do not use your identity documents for any purpose beyond verification on 99rp.

If you contact our support team—whether via live chat or email—we may keep a record of our conversation to improve our service and assist you more efficiently in the future.

Third-party processors on 99rp

We at 99rp work with third-party partners to operate our platform. These partners include payment processors (who handle mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, and bank transfers), hosting providers, and analytics tools. When you make a deposit or withdrawal on 99rp, your payment information is shared with the relevant payment partner necessary to complete the transaction.

We require all third-party processors to follow privacy standards compatible with our own. We do not grant third parties the right to use your data for their own marketing. We also do not share your identity documents with any entity beyond what is required for regulatory compliance and payment processing.

Our servers may be located outside Indonesia. Your data may be processed in jurisdictions with different privacy laws than your home jurisdiction. By using 99rp, you acknowledge that your data may be transferred and processed internationally. We apply the same security standards regardless of server location.

Your rights regarding data

We at 99rp respect your data rights. You have the right to:

• Access: request a copy of all personal data we hold about you
• Correction: update or correct inaccurate information in your account
• Deletion: request removal of your data, subject to legal retention requirements (we may need to keep payment records for regulatory purposes)
• Portability: request that we transfer your data to another platform, where technically feasible
• Opt-out: unsubscribe from marketing emails at any time

To exercise any of these rights, contact our support team via the contact details below. We will respond to your request within a reasonable timeframe, typically within ten business days. If your request is complex, we may need additional time.

We may ask you to verify your identity before processing a data request. This protects your account from unauthorized access. Once we confirm your identity, we process your request promptly.

Cookies and tracking on 99rp

We at 99rp use cookies to keep you logged in and improve your experience. Cookies are small files stored on your device that help us remember your preferences and recognize you when you return. We use session cookies (which expire when you close your browser) and persistent cookies (which remain until you delete them or they expire).

We do not use cookies to track you across other websites. We do not sell data collected via cookies to third-party advertisers. If you prefer not to accept cookies, you can disable them in your browser settings, though this may limit some features of 99rp.

Our analytics tools may collect aggregate usage data to help us understand how users interact with 99rp. This information does not identify you personally and is used only to improve platform performance.

Data retention on 99rp

We at 99rp keep your data for as long as necessary to provide our service and comply with local regulations. Account information is retained as long as your account is active. Payment records are typically kept for a minimum of five years to meet regulatory and tax requirements. Identity documents are stored securely and retained in compliance with local law.

When you close your account, we retain only the data necessary for regulatory compliance and dispute resolution. We do not keep marketing records or usage logs after account closure unless required by law.

If you request data deletion and no legal retention obligation exists, we remove your information within a reasonable timeframe. Some data may remain in backup systems temporarily; we will purge it as backups are cycled.

Security measures on 99rp

We at 99rp apply standard security practices to protect your data. We use encryption for sensitive information, including passwords and payment details. We maintain firewalls and intrusion-detection systems. We limit access to personal data to employees and contractors who need it to operate 99rp.

We encourage you to use a strong password and optional two-factor authentication (2FA) to protect your account. We recommend changing your password regularly and never sharing it with anyone, including our support staff. If you suspect unauthorized access, contact us immediately.

No security system is perfect. While we work to protect your data, we cannot guarantee absolute security. If a data breach occurs, we will notify affected users as required by law and take steps to remediate the issue.

Contact us about privacy

If you have questions about this privacy policy, concerns about your data, or wish to exercise your data rights, contact our support team. We provide English support through live chat and email.

Our response times are standard—typically within ten business days for data requests. For urgent security concerns, contact us immediately and mark your message as urgent.

This privacy policy applies to all users of 99rp, regardless of location. If you access 99rp from Jakarta, Surabaya, Bandung, Medan, Semarang, Yogyakarta, or any other supported region, these same data protections apply. We at 99rp remain committed to handling your personal information with care and transparency.